Player Safety

Responsible Gaming

Last Updated: October 2023 | Narliso Viga S.L.

01

Our Responsible Gaming Philosophy

At Narliso Viga, we view gaming as an elegant, awe-inspiring form of entertainment. Our goal is to provide a relaxing, scholarly environment where players can explore the cosmos without pressure. We are committed to fostering a safe community where responsible play is prioritized above all else.

02

Recognizing Healthy Play Habits

Healthy gaming is balanced gaming. We encourage players to view their time at the Velvet Astrolabe as a leisure activity, much like reading a book or watching a film. It should never interfere with your daily responsibilities, relationships, or overall well-being. Always play for the joy of discovery, not as a means to escape reality.

03

Time and Session Management

It is easy to lose track of time when gazing at the stars. We recommend setting personal limits on how long you play each day. Take frequent breaks away from the screen to rest your eyes and mind. Remember that the observatory will always be here when you are ready to return.

04

Protection of Minors

Narliso Viga is strictly restricted to users aged 18 and older. We do not design our platform or marketing materials to attract underage individuals. We encourage parents and guardians to utilize internet filtering software to ensure that minors do not access simulated gambling or social casino websites.

05

Self-Exclusion and Pausing Play

If you feel that your gaming habits are becoming unmanageable, we offer tools to help you step away. You can request a temporary pause or a permanent self-exclusion from our platform by contacting our support team. Once activated, your account will be locked, and you will not be able to access the games during the specified period.

06

Support Resources

If you or someone you know is struggling with gaming-related behaviors, professional help is available. We strongly recommend reaching out to recognized organizations that provide confidential support and guidance, such as GamCare (https://www.gamcare.org/) and BeGambleAware (https://www.begambleaware.org/).

07

No Real Money Reiterated

We cannot stress enough that Narliso Viga is a 100% free social casino. Astro-Spheres (ASP) are purely virtual tokens used for gameplay. There are no deposits, no withdrawals, and no real-money prizes. Understanding this fundamental rule is key to maintaining a healthy perspective on your time spent here.

08

Contact for Play Assistance

Our support team is trained to assist you with responsible gaming tools and account management. If you need help setting limits, applying a self-exclusion, or just have questions about our policies, please email us directly at support@narlisoviga.com. We are here to help ensure your experience remains positive.

For immediate assistance with self-exclusion or account limits, please email support@narlisoviga.com.